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This review is too vague, or too generic, can it be removed? We create our Vendor Product Listings from publicly available information in order to ensure a comprehensive picture of every segment of the software industry. How long does it take to process a review? Decrease Waste Transport Costs. To ensure a high level of accuracy, our system requires a robust set of reviews content from which to choose snippets. Can we have a negative review removed if we have a non-disparagement clause in our contract? (iv) is in Capterras possession free of any obligation of confidence at the time of Vendors communication to Capterra; or More details about our investigation process can be found here. Business professionals, buyers, investors, and analysts use the site to compare and select the . 4. Can a review mention a competitor to our product? 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If you're looking for an alternative to Capterra, here are the most popular Capterra alternatives used by real founders: Alternatives 1. These General Vendor Terms are governed by the laws of the state of Virginia except for its conflicts of interest principles. Positive reviews also benefit from a response, as this shows appreciation and consideration for a vendors user base. Request a Demo Connect with 80 million buyers and counting. Gartner Digital Markets comprises the three leading B2B software search websites Capterra, GetApp and Software Advice. Reviews collected are displayed across the Gartner Digital Markets network: Capterra, GetApp, and Software Advice. Snippets may be considered for replacement with another snippet only in the following situations: (i) where content has been incorrectly identified as a pro or a con, (ii) where they mention an unsupported product feature, (iii) where they mention a lack of a product feature that currently exists, or (iv) where they otherwise violate our Community Guidelines. How many reviews for a product are allowed per reviewer? BY ACCESSING AND USING OUR WEBSITE AND SERVICES, YOU ATTEST THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE LEGALLY BOUND BY THE FOREGOING GENERAL VENDOR TERMS. Capterra also sends out periodic email campaigns asking for a software review in exchange for an incentive amount. Reviews sourced through our vendor programs, such as Reviews as a Service, or submitted through the approved links supplied within the vendor portal, are generally processed within five (5) business days. We grant to Vendor a worldwide, revocable, royalty-free, non-exclusive license to use, view and download the Capterra IP for Vendors personal, non-commercial use in accordance with these General Vendor Terms and applicable U.S. and international copyright laws. In keeping with our efforts to provide the broadest possible picture of the software industry, we try not to limit the types of software experiences that are shared on our site. Review snippets facilitate that feedback by providing software buyers with easily digestible content regarding a products reviews, which can be quickly referenced as they progress in their product search. May disclose such information to the vendor our reviews team is completely unbiased and unmotivated by capterra vendor login Demo... Software search websites Capterra, GetApp, and software Advice condone, and analysts USE the to., and has a zero tolerance policy for, any threats or bullying of our reviewers be longer for... 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