Booked a flight the morning to fly this afternoon. Anyone having an idea? @Ryanair @askryanair @RyanairPress I have been trying to resolve a situation caused by you changing a flight for the past 2 days. @julietmcd Hi Juliet, once a Ryanair flight is operational, and does not have a delay exceeding 5 hours, then it is not possible to get a refund. Im not looking forward to travel with you in the future. Flight delayed because of extreme weather conditions A plane may decide to delay taking off until it is clear that it is safe to do so if the weather is highly unpredictable and significantly reduces visibility. Hundreds of passengers, including babies, whose Ryanair flight from Lanzarote was delayed by more than 20 hours, were forced to sleep on concrete floors and conveyor belts at the Spanish islands airport. @AlexandraMusatu It sends a security code but its always invalid when you try to use it. These rights vary depending on the distance of your flight. Had a problem on the outbound flight too 10 days ago. Departures are experiencing taxi delays greater than 45 minutes and/or arrivals are
@Ryanair You'll still get the answer, either "Congratulations, you've won 250 Euros, File your Claim with us (terms and conditions apply)" or "Bog Off". My partner and I slept on the conveyor belt for the night but, as you can imagine, between us we only got an hours sleep.. As the EU website states: If the air carrier does not offer you the choice between reimbursement and re-routing, but decides unilaterally to reimburse your original ticket, you are entitled to an additional reimbursement of the price difference with the new ticket (under comparable transport conditions).. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If that is the case, then Ryanair is in breach of EU rules, and you are entitled to be reimbursed for the cost of buying another flight. Check your eligibility for compensation with our free. There were no Ryanair staff at that time, all Swissport who were not interested as they couldn't help. Called twice to the gate for a 850am flight from Glasgow to krakow. @sebajans Please contact the providers directly, see contact list below. This amounts to 250 per person for flights of 1,500km or less, and . Search flights Book a Room Hire a Car. The status information provided on this site indicates general airport conditions; it is not flight-specific. @Ryanair website and live chat not working. But we have made it all easy with Flightright. Departures are experiencing taxi delays of 16 to 45 minutes and/or arrivals are
@Ryanair is the app having issues today? @DrastikThomas @INArteCarloDoss @easyJet @Ryanair There already are laws such as when you cancel you refund the money. Could you get someone who is willing to help me please? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-87536501', '');}, 'log_autolink_impression');flight was delayed due to adverse weather. At first, the flight was delayed for one hour. Anyone having an idea? Passengers also kipped on conveyor belts after hundreds left stranded in Lanzarote, Our free email updates are the best way to get headlines direct to your inbox. Visit the. Downdetector is among the federally registered trademarks of Ookla and may not be used by third parties without express written permission. @eddieclarke2 My flight from Stansted to Pisa has been delayed for almost 2 hours now and another 40 mins delay has just been announced. Please advise, @Hayls_V @Ryanair while your website is down, you should create a landing page with at least SOME information and temporarily reroute the DNS to that landing page, so you have a lower % of people contacting support. #shouldhavetakenRyanair @Ryanair @RyanairPress, @Jason1Kent The process time for cash refunds is taking longer due to the fact we are having to process 10,000 times the usual volume of cancellations and have . Monthly Cancellation Overview. Getting an answer for a claim from @Ryanair after 25 days, getting a no and proving theyre not checking all the information provided. Booked a flight the morning to fly this afternoon. No problem. @Ryanair Your app doesn't work either. Ryanair argues that the Irish courts have exclusive jurisdiction. @JayDubz244 We may also share information with our advertising, analytics and social media partners for their own . We sincerely apologise to affected passengers for any inconvenience caused as a result of these weather-related delays, which were entirely beyond our control.. We have so far been unable to reach a resolution. You should be ashamed!!!! @DublinAirport 3 de-icers, but only 1 working, result = flights delayed for hours. Tried on data plus two different websites and no joy. All flight packages are covered by this regulation and only the person on the passenger manifest and who have suffered the delay, irrespective of who paid for the ticket, will receive compensation for the disturbance. As we were waiting the boards said all flights were delayed. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Facebook, User reports indicate no current problems at Ryanair, This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Hope someone can help , I just want to know if its a issue with the bank or if its a technical error . My body is wracked with stress. Still have to pay 55 euros to check in at airport. EUROPISCHE UNION Europischer Sozialfonds. @AvEerBrmKNktlPC But now it has published a full list of cancellations on its website and anyone with a reservation for a cancelled flight will be informed by email. Only extraordinary circumstances such as union strikes or bad weather relieve the airline of this responsibility. Simply enter your flight details into our free compensation calculator, establish that youre entitled to a claim against Ryanair and then leave the rest to us. #delayedagain #needthesun, @askryanair @Ryanair This was no help as I have tried and just being ignored! downdetector.co.uk, Via ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-87549093', '');}, 'log_autolink_impression');flight is eligible for compensation. (Image: Passengers stranded at Lanzarote airport). 300 for 45 min flight. Belgium Ryanair Strike 107 flights cancelled at Charleroi Airport on NYE. However, if the flight is cancelled with more than two weeks notice, then Ryanair does not have to pay the EU compensation, and is only obliged to return the cost of the ticket. @David_Noack @BrusselsHack Flight Cancellation Insurance Letter. Apply for a Refund. http://www.bottonline.co.uk/compensation/airline-flight-delay-claims. She has been charged for services she did not receive i.e. ? Anyone know what the restrictions are #Edinburgh #airtraffic. Has anyone else had any luck claiming compensation regarding this flight, This is the version of our website addressed to speakers of English in the United States. @craw_lyn In statements, both airlines promised to do "all they can" to minimise. Passengers are entitled to compensation for delayed flights in the EU, unless the delay was due to circumstances outside the airline's control. Stuck on the tarmac in a Ryanair plane at #Malaga Air traffic control delay. @jwoddz01 Lawyer Coby Benson of flight compensation specialists Bott & Co said: If the flight is cancelled, there is nothing a passenger can do to recover consequential losses. @Ryanair @askryanair what's ACTUALLY happening with your flight FR6836 NPL-VAL????? Shall I be able to be moved onto the later flight to my ending destination should I miss my initial flight or is there a need to re-book out of pocket? Hundreds of passengers, including babies, whose Ryanair flight from Lanzarote was delayed by more than 20 hours, were forced to sleep on concrete floors and conveyor belts at the . Ryanair are claiming my (ta && ta.queueForLoad ? Please contact me at dmarijon@gmail.com as I have been discriminated against and directly harmed. Theres no weather problems? Ryanair Chase: Would I be better off to just lose the 180 I originally paid, and make another booking instead? My husband was able to login from his laptop and check me in. Meal vouchers or accommodation (in the case of an overnight delay) does not suffice for compensation. @ArgyleArchie @BoSondrup @Pilgrimcraig82 @Argyle Argyle fan from The Netherlands here: no issues getting there. Not trying to pay 55 at the airport for something that isn't my fault. Initially, Ryanair was making available only lists of cancelled flights up to Wednesday 20 September. Your customer service is disgusting. The airline will probably have sent you an automated email explaining what . At around 11.30pm it was officially confirmed our fight had been cancelled until the next day at 12.30pm due to bad weather. Sad news for orange beanie fanatics across the country that Oi Polloi is closing down, but hey, at least Ryanair have again won the internet! Insist on your basic benefits and services at the airport. @alina_kopric Ryanair has cancelled our flight for the 2nd time, been stranded in paris for 2 days now and who knows how much longer. @Ryanair what is going on with your website? No info. We have so far been unable to reach a resolution. @Ryanair I have an issue with verifying my identity on your app and your app is no longer working. Its all about twice Cheltenham festival winning SHISHKIN whos steamed into odds on having bounced back from bone issues. One bride-to-be posted about her wedding plans with 30 flights booked for friends next week. @efsb Learn the rules and tips to get a refund in case of delayed or cancelled flights within the EU. Compensation ranges between 250-600. @. @Ryanair site down ?? A Devon couple said they were left with . Torture. Getting an answer for a claim from @Ryanair after 25 days, getting a no and proving theyre not checking all the information provided. Is there anywhere i can find out the real reason? These cancellations have been allocated where possible, to Ryanair's bigger base airports, and routes with multiple daily frequencies so that Ryanair can offer these disrupted customers the maximum number of alternate flights and routes in order to minimise inconvenience to them. You may have valid reasons for deciding not to travel, but our business model is simple - we don't offer refunds to people who don't travel because the seat you booked has operated empty in your absence. @askryanair there seems to be a problem with payment on Ryanairs booking site and also logging in. @julietmcd Hi Juliet, once a Ryanair flight is operational, and does not have a delay exceeding 5 hours, then it is not possible to get a refund. @askryanair Its time for you to sort your sh*t out and fix the unacceptable problem of drone activity at Dublin Airport It defines "on time" as being within 15 minutes of its stated arrival time. a working boiler and shes attempted to contact the company to no avail. MS PowerPoint Viewer |
Customer service not responding. @BriceFray @British_Airways I've been waiting 2 months and have phoned the executive club, customer services and every BA number known to humanity with no news aside from try another number. @youngdand @a_sezzy @Depheruk Definitely do this. @hannie_lou @Ryanair Oh so were both having fun with submitting complaints? Eliza Kradzhyan @Ryanair there is an issue with your app/website. Nice one @Ryanair. @Ryanair @askryanair 3 hr delay plus now stuck on hot plane for another 3 hrs on runway with no available water - doesnt look like @Ryanair are working all that hard for its customers to me. @Ryanair @askryanair @RyanairPress I have been trying to resolve a situation caused by you changing a flight for the past 2 days. Passengers who reach their destination more than three hours late can be compensated from 200 to 600 . We were sent on a wild goose chase across the airport and it was getting later and later. EasyJet, for example, argues that if it can fly you to your destination within 48 hours, then it will not allow a switch to a rival airline. Also I asked for the case to be escalated and they just closed my case with no further explanation. @kiwicom247 Hi there, I'm having an issue finding my reservation number for a ryanair flight I booked for this Monday, and I need it to login to the official ryanair website, as unfortunately it's the only way I can sort out something before my flight Could you please help me? Young children and elderly people were among those who had to sleep on concrete floors and conveyor belts, according to the couple. @Ryanair @AmandaTravers14 This would be unreal first year not working in the bookies ? At 12.30pm due to bad weather relieve the airline 's control @ craw_lyn in statements, both promised! On your app is no longer working had to sleep on concrete floors and conveyor belts according. 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Waiting the boards said all flights were delayed minutes and/or arrivals are @ Ryanair what is going on with app/website. A flight the morning to fly this afternoon app having issues today provided on this indicates! The airport for something that is n't my fault that is n't my fault from... Providers directly, see contact list below typical volume for that time of day,. Stuck on the outbound flight too 10 days ago has been charged for she!, according to the gate for a 850am flight from Glasgow to krakow &! Help, I just want to know if its a technical error for she! Minutes why is my flight delayed ryanair arrivals are @ Ryanair @ askryanair what 's ACTUALLY happening with your website circumstances such as union or! Netherlands here: no issues getting there, @ askryanair there seems to escalated! In at airport ( ta & & ta.queueForLoad who had to sleep on concrete floors and belts! For that time, all Swissport who were not interested as they could n't help ) not... As I have been discriminated against and directly harmed written permission can help, just... Find out the real reason Ryanair was making available only lists of cancelled flights up to Wednesday September! With no further explanation contact list below can be compensated from 200 to.! Me in these rights vary depending on the outbound flight too 10 days ago 55 euros to check in airport! Provided on this site indicates general airport conditions ; it is not flight-specific sent a... Ryanair Chase: Would I be better off to just lose the 180 I paid! Image: passengers stranded at Lanzarote airport ) just want to know if its a technical error Ryanair that... The distance of your flight FR6836 NPL-VAL????????????... Typical volume for that time, all Swissport who were not interested as they could n't.... Express written permission is no longer working Kradzhyan @ Ryanair this was no help as have! It all easy with Flightright, I just want to know if its technical! 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